Service management : operations, strategy, and information technology / James Fitzsimmons, Mona Fitzsimmons.
Material type:
TextPublication details: Boston, Mass. : McGraw-Hill/Irwin, 2004.Edition: 4th edDescription: xx, 587 p. : ill. ; 26 cm. 2 CDISBN: - 0071214577 :
- 658 F584 2004
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Book | CENTRAL | 658 F584 2004 (Browse shelf(Opens below)) | C1 | Available | 1000000000303 | |
| CD | CENTRAL | 658 F584 2004 (Browse shelf(Opens below)) | C4 | Available | 1000000005152 | |
| CD | CENTRAL | 658 F584 2004 (Browse shelf(Opens below)) | C4 | Available | 1000000007342 | |
| Book | KHOBAR | 658 F584 2004 (Browse shelf(Opens below)) | C2 | Available | 1000000000304 |
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| 658 Eb39 2015 Business essentials / | 658 El59 2003 Introduction to organizational behaviour / | 658 F49 2001 Financial Times handbook of management / | 658 F584 2004 Service management : operations, strategy, and information technology / | 658 F945 2004 Business : an integrative approach / | 658 G199 2002 General management : process and action, text and cases / | 658 G199 2002 General management : process and action, text and cases / |
Includes bibl. references and index.
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