Managing for quality and performance excellence /

Evans, James R.

Managing for quality and performance excellence / James Evans, William Lindsay. - 7th ed. - Mason, Ohio : Thomson/South-Western, 2008. - xxii, 783 p. : ill. ; 26 cm. 4 CD.

Includes bibl. references and index.

9780324382273(hpb) : SR 657.00


Quality control.
Quality function development.
Product management.

658.4013 / Ev15 2008