000			04222cam a22009857i 4500
001			fw3hmg5mcbcbgjnq
003			LIBRIS
005			20250803101736.0
008			230308s2024 nyu|||||||||||000 0|eng|c
020			_a9781266287152 _qh�ftad
040			_aLi _bswe _ei _erda _c.
041			_aeng
082	0	4	_a658.812 Z45 2024
084			_aQbl _2kssb/8 (machine generated)
100	1		_aZeithaml, Valarie A. _4aut
245	1	0	_aServices marketing : _bintegrating customer focus across the firm / _cValarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Martin Mende.
250			_aEighth edition
260			_bMcGraw Hill LLC, Dubuque, IA, 2024
264		1	_aNew York : _bMcGraw-Hill, _c[2024]
264		4	_c�2024
300			_a531 p _c26 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
650		7	_aTj�nstef�retag _0https://id.kb.se/term/sao/Tj%C3%A4nstef%C3%B6retag _2sao
650		7	_zServicios (Industria) Marketing
650		7	_aKundservice _0https://id.kb.se/term/sao/Kundservice _2sao
650		0	_aCustomer services.
650		0	_aMarketing.
650		0	_aService industries _xMarketing.
650		0	_aCustomer services
650		0	_aService industries
650		0	_aMarketing _0(DLC)sh 85081333
700	1		_aBitner, Mary Jo _4aut
700	1		_aGremler, Dwayne D. _4aut
700	1		_aMende, Martin _4aut
887			_a{"@id":"fw3hmg5mcbcbgjnq","modified":"2025-04-08T08:31:40.19+02:00"} _2librisxl
887			_a{"@id":"3mvxxt931b2w6qcc","modified":"2024-08-27T15:00:25.282+02:00"} _2librisxl
887			_a{"@id":"l2bdt6vpjzblbp0x","modified":"2023-03-31T11:40:39.188+02:00"} _2librisxl
887			_a{"@id":"n5rwdnx4lxwf7nnh","modified":"2023-06-27T15:40:03.514+02:00"} _2librisxl
887			_a{"@id":"0h870z1lxrqkqq8b","modified":"2023-08-08T15:12:30.351+02:00"} _2librisxl
887			_a{"@id":"h3hth4mbf241678s","modified":"2025-07-01T08:36:33.233+02:00"} _2librisxl
942			_2ddc _cBK-EN _n0
999			_c7879 _d7879