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1.
Creating a company for customers : how to build and lead a market-driven organization / Malcolm McDonald ... [et al.] ; edited by Jane Simms. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : FT/Prentice Hall, 2001
Availability: Items available for loan: CENTRAL (2)Call number: 658.812 C86 2001, ...

2.
Leading through relationship marketing : how winning organisations leverage ... / Richard Batterley. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Sydney ; New York : McGraw-Hill, 2004
Availability: Items available for loan: CENTRAL (2)Call number: 658.8 B322 2004, ...

3.
High performance sales organizations : achieving competitive advantage in the global marketplace / Darlene Coker ... [et al.]. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, 2000
Availability: Items available for loan: CENTRAL (2)Call number: 658.81 H537 2000, ...

4.
The knowledge based organization : four steps to increasing sales, profits, and market share / James Alexander, Michael Lyons. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Burr Ridge, Ill. ; New York : Irwin, 1995
Availability: Items available for loan: CENTRAL (2)Call number: 658.812 Al27 1995, ...

5.
Harvard business review on customer relationship management / contributors, Leonard L. Berry ... [et al.]. by Series: Harvard business review paperback series
Material type: Text Text; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business School Press, 2001
Other title:
  • Customer relationship management.
Availability: Items available for loan: (1)Call number: 658.812 H261 2001. CENTRAL (3)Call number: 658.812 H261 2001, ...

6.
Consult your customers : how to achieve continuous sales success / Karen Mantyla. by Series: Better management skills
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Kogan Page, 1997
Availability: Items available for loan: CENTRAL (2)Call number: 658.85 M319 1997, ...

7.
Customer care / Frances and Ronald Bee. by Series: Management shapers
Edition: Repr.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : CIPD, 2001
Availability: Items available for loan: CENTRAL (2)Call number: 658.812 B391 2001, ...

8.
Buy me! : new ways to get customers to choose your products ... / M. Cohen. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, 2010
Availability: Items available for loan: (2)Call number: 658.8342 C66 2010, ...

9.
Secrets of social media marketing : how to use online conversations ... / Paul Gillin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Fresno, CA : Quill Driver Books, 2009
Availability: Items available for loan: CENTRAL (1)Call number: 658.872 G415 2009.

10.
Trust agents : using the web to build influence ... / Chris Brogan, Julien Smith. by
Edition: Revised and updated.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, NJ : John Wiley, 2010
Availability: Items available for loan: CENTRAL (1)Call number: 658.872 B786 2010.

11.
Zen of social media marketing : an easierway to build credibility ... / Shama Kabani ; foreword by Chris Brogan. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Dallas, TX : Benbell Books, 2012
Availability: Items available for loan: CENTRAL (1)Call number: 658.872 K111 2012.

12.
Social media marketing : the next generation of business engagement / Dave Evans, with Jake McKee. by Series: Serious skills
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Indianapolis, IN : John Wiley, 2010
Availability: Items available for loan: CENTRAL (1)Call number: 658.872 Ev15 2010.

13.
Real-time marketing & PR : how to instantly engage your market ... / David Scott. by
Edition: Revised and updated.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, NJ : John Wiley, 2012
Availability: Items available for loan: CENTRAL (1)Call number: 658.872 Sc83 2012.

14.
New rules of marketing & PR : how to use social media ... / David Scott. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, NJ : John Wiley, 2011
Availability: Items available for loan: CENTRAL (1)Call number: 658.872 Sc83 2011.

15.
Social media ROI : managing and measuring social media efforts ... / O. Blanchard ; foreword by Brian Solis. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Indianapolis, IN : Que, 2011
Other title:
  • Social media return on investment.
Availability: Items available for loan: CENTRAL (1)Call number: 658.872 B592 2011.

16.
Marketing to the social web : how digital customer communities build your business / Larry Weber. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, NJ : John Wiley, 2009
Availability: Items available for loan: CENTRAL (1)Call number: 658.872 W388 2009.

17.
Inbound marketing : get found using google, social media, and blogs / B. Halligan, D. Shah. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, NJ : John Wiley, 2010
Availability: Items available for loan: CENTRAL (1)Call number: 658.872 H156 2010.

18.
Marketing 2.0 : bridging the gap between seller and buyer ... / Bernie Borges. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Tucson, Ariz : Wheatmark, 2009
Availability: Items available for loan: CENTRAL (1)Call number: 658.872 B644 2009.

19.
The social media bible : tactics, tools & strategies for business success / Lon Safko. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, NJ : John Wiley, 2012
Availability: Items available for loan: CENTRAL (1)Call number: 658.872 Sa17 2012.

20.
Likeable social media : how to delight your customers ... / Dave Kerpen. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, 2011
Availability: Items available for loan: CENTRAL (1)Call number: 658.872 K459 2011.