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1.
Problem behaviour pocketbook / A. Boden. by Series: Management pocketbook series
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: Alsreford, U.K. : Managment Pocketbooks, 1999
Availability: Items available for loan: (1)Call number: 158.7 B632 1999.

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2.
Handling complaints pocketbook / by Angelena Boden. by Series: Management pocketbook series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Alsreford, U.K. : Managment Pocketbooks, 2001
Availability: Items available for loan: (1)Call number: 658.812 B632 2001.

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