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	1.	Problem behaviour pocketbook / A. Boden. by Boden, Angelena Series: Management pocketbook series Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Alsreford, U.K. : Managment Pocketbooks, 1999 Availability: Items available for loan: (1)Call number: 158.7 B632 1999. Place hold Save to lists Add to cart (remove)
	2.	Customer service pocketbook / by T. Newby, Sean McManus. by Newby, Tony McManus, Sean [jt. auth.] Series: Management pocketbook series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Alsreford, U.K. : Managment Pocketbooks, 2002 Availability: Items available for loan: (1)Call number: 658.812 N429 2002. Place hold Save to lists Add to cart (remove)
	3.	Handling complaints pocketbook / by Angelena Boden. by Boden, Angelena Series: Management pocketbook series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Alsreford, U.K. : Managment Pocketbooks, 2001 Availability: Items available for loan: (1)Call number: 658.812 B632 2001. Place hold Save to lists Add to cart (remove)
	4.	C.R.M. pocketbook : Consumer Relationship Management pocketbook / by David Alexander, Charles Turner. by Alexander, David Turner, Charles [jt. auth.] Series: Management pocketbook series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Alsreford, U.K. : Managment Pocketbooks, 2001 Availability: Items available for loan: (1)Call number: 658.812 Al26 2001. Place hold Save to lists Add to cart (remove)