TY  - BOOK
AU  - Gitlow, Howard S.
TI  - Quality management
SN  - 0073662631(hpb) :
U1  - 658.4013 
PY  - 2005///
CY  - Boston, Mass.
PB  - McGraw-Hill
KW  - Total quality management
KW  - Product management
KW  - Quality control
KW  - Standards
KW  - Quality function development
N1  - Includes bibl. references and index; Rev. ed. of : 1995
ER  -