Mitroff, Ian I. Managing crises before they happen : what every executive and manager needs to know ... / Ian Mitroff; with Gus Anagnos. - New York : AMACOM(American Management Association), 2001. - xiii, 172 p. : ill. ; 24 cm. Includes bibl. references and index. ISBN: 0814405630(hpb) : SR125.00 Subjects--Topical Terms: Strategic planning.Crisis management.Risk management. Dewey Class. No.: 658.4056 / M697 2001