00725nam a2200217 a 4500 55 20221127085836.0 050920s lxxua d 00100 eng d 0875845754(pbk) : SR89.00 64 650.03 K25 1996 Keen, Peter G. W. Every manager's guide to business processes : a glossary of key terms & concepts ... / Peter Keen, Ellen Knapp. Boston, Mass. : Harvard Business School P., 1996. xiii, 219 p. : ill. ; 24 cm. Includes index. Business Terminology. Business Dictionaries. Industrial management Textbooks. Knapp, Ellen M., jt. auth. 55 55 0 0 DDC 0 0 CENTRAL CENTRAL 2022-11-27 0 650.03 K25 1996 1000000004746 2022-11-27 00:00:00 C1 2022-11-27 REF 0 0 0 0 CENTRAL CENTRAL 2022-11-27 0 650.03 K25 1996 1000000004747 2022-11-27 00:00:00 C2 2022-11-27 REF