TY  - BOOK
AU  - Smeltzer,Larrry R.
AU  - Leonard,Donald J.
AU  - Hynes,Geraldine E.
TI  - Managerial communication: strategies and applications 
SN  - 0256170819(hpk) :
U1  - 658.45 
PY  - 2002///
CY  - Boston, Mass.
PB  - McGraw-Hill/Irwin
KW  - Business communication
KW  - Communication in management
N1  - Includes bibl. references and index
ER  -