De Janasz, Suzanne C. Interpersonal skills in organizations / Suzanne De Janasz, K. Dowd, B. Schneider. - 2nd ed. - Boston, Mass. : McGraw-Hill, 2006. - xvii, 394 p : ill. ; 28 cm. Includes bibl. references and index. ISBN: 0072881399 Subjects--Topical Terms: Interpersonal relations.Industrial management.Organizational behavior. Dewey Class. No.: 658.4095 / D368 2006