Factors affecting customer satisfaction on telecommunication companies in Saudi Arabia / prepared by Al Jawhara Al Sudairi ... [et al.]. - [201 -]. - 62 leaves : col. ill. ; 30 cm.

Supervisor: Jehad Al Dehayyat.

Includes bibl. references.


Customer services--Saudi Arabia.
Marketing research.
Market surveys.
Corporations--Finance.--Saudi Arabia