TY - BOOK AU - Hawkins,Del I. AU - Best,Roger J. AU - Coney,Kenneth A. TI - Consumer behavior: building marketing strategy SN - 0072536861 : U1 - 658.8342 PY - 2004/// CY - Boston, Mass. PB - McGraw-Hill KW - Consumer behavior KW - Marketing research KW - Market surveys KW - United States KW - Case studies N1 - Includes bibl. references and index ER -