TY - BOOK AU - Keen,Peter G.W. TI - Every manager's guide to information technology: a glossary of key terms ... SN - 0875845711 : U1 - 004.024658 PY - 1995/// CY - Boston, Mass. PB - Harvard Business School P. KW - Information technology KW - Terminology KW - Management N1 - Includes index ER -