TY - BOOK AU - Juran,Joseph M. AU - De Feo, Joseph A., TI - Juran's quality handbook: the complete guide to performance excellence SN - 9780071629737(hpb) : U1 - 658.4013 PY - 2010/// CY - New York PB - McGraw-Hill KW - Quality control KW - Handbooks, manuals, etc KW - Product management KW - Total quality management N1 - Includes bibl. references and index ER -