High performance sales organizations : achieving competitive advantage in the global marketplace / Darlene Coker ... [et al.]. - 2nd ed. - New York : McGraw-Hill, 2000. - xv, 224 : ill. ; 24 cm. Includes bibl. references and index. ISBN: 0071351604(hpb) : SR120.00 Subjects--Topical Terms: Sales managementMarketing--ManagementCustomer relations--Management Dewey Class. No.: 658.81 / H537 2000