TY - BOOK AU - Evans,James R. AU - Lindsay, William M., TI - Managing for quality and performance excellence SN - 9781285094595(hpb) : U1 - 658.4013 22 PY - 2014///[i.e.2013] CY - Australia PB - South-Western/Cengage Learning KW - Quality control KW - Quality function development KW - Product management N1 - Includes bibl. references and index ER -