TY - BOOK AU - Scott,David Meerman TI - Real-time marketing & PR: how to instantly engage your market ... SN - 9781118155998(pbk) U1 - 658.872 PY - 2012/// CY - Hoboken, NJ PB - John Wiley KW - Internet marketing KW - Social media KW - Economic aspects KW - Customer relations N1 - Includes index ER -