Evans, Dave.

Social media marketing : the next generation of business engagement / Dave Evans, with Jake McKee. - Indianapolis, IN : John Wiley, 2010. - xix, 388 p. : ill. ; 24 cm. - Serious skills. .

Includes bibl. references and ndex.

9780470634035(pbk)


Internet marketing.
Telemarketing.
Social media--Economic aspects.
Customer relations.

658.872 / Ev15 2010