TY  - BOOK
AU  - Goetsch,David L.
AU  - Davis, Stanley B.,
TI  - Quality management for organizational excellence: introduction to total quality 
SN  - 9780135019672(hpb) :
U1  - 658.4013 
PY  - 2010///
CY  - Upper Saddle River, NJ
PB  - Prentice Hll
KW  - Total quality management
KW  - Quality function development
KW  - Quality control
KW  - Standards
KW  - Product management
N1  - Includes bibl. references and index
ER  -