Quality management for organizational excellence : introduction to total quality /
David Goetsch, S. Davis.
- 6th ed.
- Upper Saddle River, NJ : Prentice Hll, 2010.
- xvii, 634 p. : ill. ; 28 cm.
Includes bibl. references and index.
9780135019672(hpb) : SR267.00
Total quality management. Quality function development. Quality control--Standards. Product management.