Goetsch, David L.

Quality management for organizational excellence : introduction to total quality / David Goetsch, S. Davis. - 6th ed. - Upper Saddle River, NJ : Prentice Hll, 2010. - xvii, 634 p. : ill. ; 28 cm.

Includes bibl. references and index.

9780135019672(hpb) : SR267.00


Total quality management.
Quality function development.
Quality control--Standards.
Product management.

658.4013 / G555 2010