Quality management : tools and methods for improvement /
Tools methods for the improvement of quality.
Howard Gitlow, Alan Oppenheim, Rosa Oppenheim.
- 2nd ed.
- Boston, Mass. : McGraw-Hill, 1995.
- xix, 508 p. : ill. ; 24 cm.
- McGraw-Hill/Irwin series in operations and decision sciences. .
Rev. ed. of: Tools methods for the improvement of quality. 1989
Includes bibl. references and index.
0256106657(hpb) : SR136.00
Total quality management. Quality control--Standards. Quality function development. Product management.