TY  - BOOK
AU  - Gitlow, Howard S.
TI  - Quality management
SN  - 0071123385(pbk) :
U1  - 658.4013 
PY  - 2005///
CY  - Boston, Mass.
PB  - McGraw-Hill
KW  - Total quality management
KW  - Product management
KW  - Quality control
KW  - Standards
KW  - Quality function development
N1  - Rev. ed. of: 1995; Includes bibl. references and index
ER  -