Quality management / 
Howard S. Gitlow ... [et al.]. 
 - 3rd ed. 
 - Boston, Mass. :  McGraw-Hill,  2005. 
 - xviii, 797 p. :  ill. ;  24 cm.  2 CD. 
 - McGraw-Hill/Irwin series in operations and decision sciences. .
<br/><br/> Rev. ed. of: 1995 
<br/><br/>Includes bibl. references and index. 
<br/><br/><label>ISBN: </label>0071123385(pbk) :  SR214.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Product management.<br/>Quality control--Standards.<br/>Quality function development.
<br/><br/><label>Dewey Class. No.: </label>658.4013  / Q25 2005