TY - BOOK AU - Egan,John TI - Relationship marketing: exploring relational strategies in marketing SN - 9780273713197 : U1 - 658.812 PY - 2008/// CY - Harlow, England PB - FT/Prentice Hall KW - Relationship marketing KW - Marketing KW - Management KW - Communication in marketing N1 - Includes bibl. references and index ER -