TY  - BOOK
AU  - Jones,Tricia S.
AU  - Brinkert, Ross,
TI  - Conflict coaching: conflict management strategies and skills for the individual 
SN  - 9781412950831(pbk) :
U1  - 303.69 
PY  - 2008///
CY  - Los Angeles
PB  - Sage
KW  - Conflict management
KW  - Mediation
N1  - Includes bibl. references and index
ER  -