TY  - BOOK
AU  - Baxter,Lynne F.
AU  - MacLeod, Alasdair M.,
TI  - Managing performance improvement
SN  - 041536681X(pbk) :
U1  - 658.4013 
PY  - 2008///
CY  - London, New York
PB  - Routledge
KW  - Total quality management
KW  - Product management
KW  - Quality control
N1  - Includes bibl. references and index
ER  -