TY - BOOK AU - Omachonu,Vincent K. AU - Ross, Joel E., TI - Principles of total quality SN - 1574443267(hpb) : U1 - 658.4013 PY - 2004/// CY - Boca Raton, FL PB - CRC Press KW - Quality control KW - Product management KW - Total quality management N1 - Includes index ER -