TY - BOOK AU - Evans,James R. AU - Lindsay, William M., TI - Managing for quality and performance excellence SN - 9780324382273(hpb) : U1 - 658.4013 22 PY - 2008/// CY - Mason, Ohio PB - Thomson/South-Western KW - Quality control KW - Quality function development KW - Product management N1 - Includes bibl. references and index ER -