Evans, James R. <br/><br/>
Managing for quality and performance excellence / 
James Evans, William Lindsay. 
 - 7th ed. 
 - Mason, Ohio :  Thomson/South-Western,  2008. 
 - xxii, 783 p. :  ill. ;  26 cm.  4 CD. 
<br/><br/>Includes bibl. references and index. 
<br/><br/><label>ISBN: </label>9780324382273(hpb) :  SR 657.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>Quality function development.<br/>Product management.
<br/><br/><label>Dewey Class. No.: </label>658.4013  / Ev15 2008