Allan, Jane. <br/><br/>
Establishing phenomenal rapport / 
Jane Allan. 
 - London :  Institute of Personnel and Development,  1999. 
 - 119 p.(lose leaf) ;  30 cm. 
<br/><br/> Accompanied by : Exercises handbook. (69 p.) 
<br/><br/><label>ISBN: </label>0852927894(ringbinder). :  SR750.00(set). 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Employees--Training of--Handbooks, manuals, etc.<br/>Personnel management.
<br/><br/><label>Dewey Class. No.: </label>658.3124  / Al52 1999