Managing services : using technology to create value / Mark M. Davis, J. Heineke.

By: Contributor(s): Material type: TextSeries: McGraw-Hill/Irwin series in operations and decision sciencesPublication details: Boston , Mass. : McGraw-Hill, 2003.Description: xvii, 443 p. : ill. ; 27 cm. 2 CDISBN:
  • 0072464267(hpb) :
Subject(s): DDC classification:
  • 658 D295 2003
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Holdings
Item type Current library Call number Copy number Status Barcode
Book KHOBAR 658 D295 2003 (Browse shelf(Opens below)) C1 Available 1000000000296
Book CENTRAL 658 D295 2003 (Browse shelf(Opens below)) C2 Available 1000000000297

Includes bibl. references and index.

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