Harvard business review on customer relationship management / contributors, Leonard L. Berry ... [et al.].
Material type:
TextSeries: Harvard business review paperback seriesPublication details: Boston, Mass. : Harvard Business School Press, 2001.Description: vii, 192 p. : ill. ; 21 cmISBN: - 1578516994 :
- Customer relationship management
- 658.812 H261 2001
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Book | CENTRAL | 658.812 H261 2001 (Browse shelf(Opens below)) | C1 | Available | 1000000001975 | |
| Book | CENTRAL | 658.812 H261 2001 (Browse shelf(Opens below)) | C2 | Available | 1000000001293 | |
| Book | CENTRAL | 658.812 H261 2001 (Browse shelf(Opens below)) | C3 | Available | 1000000003603 | |
| Book | WOMEN | 658.812 H261 2001 (Browse shelf(Opens below)) | C4 | Available | 1000000009870 |
Browsing WOMEN shelves Close shelf browser (Hides shelf browser)
| 658.812 Al26 2001 C.R.M. pocketbook : Consumer Relationship Management pocketbook / | 658.812 B632 2001 Handling complaints pocketbook / | 658.812 Eg13 2008 Relationship marketing : exploring relational strategies in marketing / | 658.812 H261 2001 Harvard business review on customer relationship management / contributors, Leonard L. Berry ... [et al.]. | 658.812 N429 2002 Customer service pocketbook / | 658.818 ب540 التنبؤ بالمبيعات بين النظرية والتطبيق / | 658.827 A41 1991 Managing brand equity : capitalizing on the value of a brand name / |
First publihsed : 1998.
Includes bibl. references and idex.
There are no comments on this title.
Log in to your account to post a comment.