Quality management /

Quality management / Howard S. Gitlow ... [et al.]. - 3rd ed. - Boston, Mass. : McGraw-Hill, 2005. - xviii, 797 p. : ill. ; 24 cm. 2 CD. - McGraw-Hill/Irwin series in operations and decision sciences. .

Includes bibl. references and index. Rev. ed. of : 1995.

0073662631(hpb) : SR469.00


Total quality management.
Product management.
Quality control--Standards.
Quality function development.

658.4013 / Q25 2005