Total quality management /

Total quality management / Dale H. Besterfield ... [et al.]. - 3rd ed. - Upper Saddle River, NJ : Pearson Education, 2003. - xi, 640 p. : ill. ; 24 cm.

Includes bibl. references and index.

0130993069(hpb) : SR329.00


Quality control.
Quality function development.
Product management.

658.4013 / T64 2003.