Managing for quality and performance excellence /

Evans, James R.

Managing for quality and performance excellence / James Evans, William Lindsay. - 9th ed. - Australia : South-Western/Cengage Learning, 2014[i.e.2013]. - xxi, 697, [60] p. : ill. ; 26 cm.

Includes bibl. references and index.

9781285094595(hpb) : SR 690.00


Quality control.
Quality function development.
Product management.

658.4013 / Ev15 2013