Social media 101 : tactics and tips to develop your business online /

Brogan, Chris.

Social media 101 : tactics and tips to develop your business online / Chris Brogan. - Hoboken, NJ : John Wiley, 2010. - xiv, 337 p. ; 19 cm.

Includes index.

9780470563410(hpb)


Internet marketing.
Telemarketing.
Social media--Economic aspects.
Customer relations.

658.872 / B786 2010