Quality improvement /
Besterfield, Dale H.
Quality improvement / Dale H. Besterfield. - 9th ed. - Boston, Mass. : Pearson, 2013. - vi, 267 p. : ill. ; 28 cm.
Formerly entitled : Quality control. Prev. ed. : 2009.
Includes bibl. references and index.
9780132877671(pbk) : SR246.00
Total quality management.
Quality control--Standards.
658.4013 / B464 2013
Quality improvement / Dale H. Besterfield. - 9th ed. - Boston, Mass. : Pearson, 2013. - vi, 267 p. : ill. ; 28 cm.
Formerly entitled : Quality control. Prev. ed. : 2009.
Includes bibl. references and index.
9780132877671(pbk) : SR246.00
Total quality management.
Quality control--Standards.
658.4013 / B464 2013
