Quality management : tools and methods for improvement /

Gitlow, Howard S.

Quality management : tools and methods for improvement / Tools methods for the improvement of quality. Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. - 2nd ed. - Boston, Mass. : McGraw-Hill, 1995. - xix, 508 p. : ill. ; 24 cm. - McGraw-Hill/Irwin series in operations and decision sciences. .

Rev. ed. of: Tools methods for the improvement of quality. 1989

Includes bibl. references and index.

0256106657(hpb) : SR136.00


Total quality management.
Quality control--Standards.
Quality function development.
Product management.

658.4013 / G428 1995