Total quality management /
Total quality management /
Dale H. Besterfield ... [et al.].
- 3rd ed.
- Upper Saddle River, NJ : Pearson/Prentice Hall, 2003.
- xi, 640 p. : ill. ; 24 cm.
Includes bibl. references and index.
0131228099(pbk) : SR296.00
Quality control.
Product management.
Total quality management.
658.4013 / T64 2003.
Includes bibl. references and index.
0131228099(pbk) : SR296.00
Quality control.
Product management.
Total quality management.
658.4013 / T64 2003.
